info@windows-wellness.com    (407) 415-5429

Appointments

 

Due to COVID-19, we are temporarily limiting the number of daily appointments. The health and safety of our clients and staff is very important to us.  To accommodate the increased sanitation measures we will be taking (click here to see a list of our health and safety protocols), we will be moving forward with staggered appointment times with a 30-minute gap in between appointments.

All new appointments may be scheduled by calling 407 – 415- 5429 during our administration office hours (M-F 9am-5pm) and speaking with Paula, our scheduler.  During this time, unfortunately, we will not be offering online booking.  If no appointment times are available, you will be given the option of being put on a waiting list.

As we all navigate this new season, we ask for your patience and understanding as the new procedures and protocols are implemented.

 

Click here for further details on our reopening procedures, including new arrival procedures and a required COVID-19 prescreening form.

 

Forms of payment accepted:  Cash, Check, Credit Cards, Windows of Wellness Gift Cards, HSA/FSA Cards

 

Cancellation Policy

Amid the ongoing uncertainty of COVID-19, we have modified our cancellation policy to offer greater flexibility to all our clients.  We hope this will alleviate any stress and hesitation you have about an upcoming appointment.  If you need to reschedule for whatever reason, and especially if you are not feeling well, we understand and request for you to please contact us as soon as possible to reschedule.  To further support you, there will be no penalties for cancellations at this time.  

However, if you do not show up for your appointment and do not notify us in advance that you need to cancel or reschedule, no shows will still be charged a $25 fee.  If you are on a package or annual membership, you will forfeit that session of your package or membership.